Refund Policy
Returns & Satisfaction Guarantee
We are committed to your satisfaction! If you're not completely happy with your purchase, return the unused portion, and we'll provide a full refund to your original payment method.
Refund Process
Once we receive your returned item, we'll email you to process it. Within 10 days, a credit will be applied to your credit card or original payment method.
Late or Missing Refunds (If Applicable)
If you haven't received your refund yet, please try the following steps:
- Double-check your bank account.
- Contact your credit card company, as it may take time for the refund to post.
- Reach out to your bank, as there can be delays in processing before the refund is reflected.
If you've followed these steps and still haven't received your refund, please contact us at info@beessential.com.
Privacy Policy
Our Privacy Policy outlines how we collect, use, and share your personal information when you visit or purchase at Beessential.
Personal Information We Collect
When you visit our website, we automatically gather specific details about your device, including your web browser, IP address, time zone, and any cookies installed on your device. As you browse our site, we collect information about the specific web pages or products you view, the websites or search terms that direct you to our site, and how you interact with the content. This data is referred to as Device Information.
How We Collect Device Information
We use the following technologies to gather Device Information:
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Cookies are small data files on your device that may include an anonymous unique identifier. To learn more about cookies and how to disable them, visit www.allaboutcookies.org.
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Log Files: These track actions on our site and include data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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Web Beacons, Tags, and Pixels: Electronic files used to record information about how you interact with our site.
Order Information
When you make or attempt to purchase through our site, we collect specific details, such as your name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number. This is referred to as Order Information.
Regarding "Personal Information" in this Privacy Policy, we mean Device Information and Order Information.
How We Use Your Personal Information
We primarily use the Order Information to fulfill any orders placed on our site, including processing payment, arranging shipping, and providing you with invoices or order confirmations. Additionally, we use this information to:
- Communicate with you;
- Screen orders for potential risk or fraud; and
- Provide you with product information or advertising in line with your preferences.
We use Device Information to help screen for potential fraud or risk (such as your IP address) and to improve and optimize our website. For example, we analyze how customers interact with the site and assess the success of marketing and advertising campaigns.
RemarketingWe use remarketing to display ads on third-party websites. These ads may be shown based on your previous interactions with our site. To opt out of remarketing campaigns, visit
Google's Ads Settings page.
How We Use Your Personal Information
We use the Order Information we collect to process and fulfill your orders placed through our site, including handling payment, arranging shipping, and providing you with invoices or order confirmations. Additionally, we use this Order Information to:
- Communicate with you;
- Screen for potential risk or fraud;
- Provide information or advertisements about our products and services that align with your preferences.
We use the Device Information we collect to screen for potential fraud and risk (primarily through your IP address) and to improve and optimize our site. For example, we generate analytics to understand better how customers browse and interact with our site and assess the effectiveness of our marketing and advertising campaigns.
We also use remarketing to show advertisements on third-party websites based on your previous interactions with our site. You can opt out of our remarketing campaigns by visiting
Google's Ads Settings page.
Sharing Your Personal InformationWe share your Personal Information with trusted third parties to help us process and use your information as described above. For instance, we use Shopify to power our online store. You can read more about how Shopify handles your Personal Information in their
Privacy Policy. We also use Google Analytics to understand better how customers use our site. You can learn more about how Google uses your Personal Information in their
Privacy Policy. To opt out of Google Analytics, visit
Google Analytics Opt-out.
We may also share your Personal Information to comply with legal obligations, respond to subpoenas, search warrants, or other lawful requests for information, or protect our rights.
Behavioral Advertising
As mentioned, we use your Personal Information to deliver targeted advertisements and marketing communications that may interest you. For more information on targeted advertising, visit the Network Advertising Initiative's educational page here: Understanding Online Advertising.
You can opt out of targeted advertising using the following links:
Opting OutAdditionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at
http://optout.aboutads.info/.
Do Not Track
So that you know, we do not change our site's data collection and usage practices when we detect a Do Not Track (DNT) signal from your browser.
Your Rights
If you are a resident of the European Union, you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. If you wish to exercise any of these rights, please get in touch with us using the information below.
Also, if you are a European resident, we process your information to fill any contracts we may have with you (such as if you place an order through our site) or to pursue our legitimate business interests as described above. Your information may be transferred outside Europe, including Canada and the United States.
Data Retention
We keep your Order Information for our records unless and until you request we delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Minors
Our site is not intended for individuals under the age of 18.
Contact Us
If you have any questions about our privacy practices or would like to make a complaint, please get in touch with us at:
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Email: david@beessential.com
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Compliance Officer Email: info@beesseEmail.com
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Mailing Address:
Beessential
23400 Aurora Rd, UNIT 1
Bedford Hts, OH 44146
United States
OVERVIEW
Beessential operates this website. Throughout the site, the terms "we," "us," and "our" refer to Beessential. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all site users, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before you can access or use our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, you can only accept these Terms.
Any new features or tools added to our current store will also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Please check this page periodically for changes. Your continued use of or access to the website after posting changes is accepted.
Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform for selling our products and services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence or that you have given us consent to allow any minor dependents to use this site.
You agree that you aren't using our products for any illegal or unauthorized purposes, nor may you, in using the service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or destructive codes.
A breach or violation of any Terms will result in the immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service for any service any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted, which may involve:
(a) transmissions over various networks, and
(b) changes to conform and adapt to the technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided without express written permission by us.
The headings in this agreement are for convenience only and will not limit or affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is for general information only and should not be used as the sole basis for making decisions; please be sure to rely on the material on this site at your own risk.
This site may contain outdated historical information provided for reference only. We reserve the right to change the content at any time, but we are not obligated to update any information. It is your responsibility to make sure you monitor our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any Service hereof) without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to our Return Policy.
We have made every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your monitor's display will be accurate.
We reserve the right to limit the sales of products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We also reserve the right to limit the quantities of any product or service. Prices are subject to change without notice, and we may discontinue products at any time.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, household, or order at our sole discretion. These restrictions may include orders using the same customer account, credit card, or billing/shipping address. If we change or cancel an order, we will attempt to notify you via the provided Email, billing address, or phone number.
You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to quickly update your account information, including Email, credit card, emailers, and expiration dates, to complete your transactions and reach out to you as needed.
SECTION 7 - OPTIONAL TOOLS
We may provide you access to third-party tools we neither monitor nor have control over.
You acknowledge and agree that we provide access to such tools "as is" without warranties or endorsements. We shall have no liability arising from your use of optional third-party tools.
You can use these optional tools at your own risk and discretion. Please review and approve the terms provided by the third-party tool providers.
We may also offer new services or features, subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, or services may include third-party materials or links to websites not affiliated with us.
We are not responsible for the content or accuracy of these third-party materials. We will not be liable for any harm or damages related to purchasing or using goods or services from third-party websites.
Please review the third-party sites and their practices carefully before engaging in transactions. Any complaints, claims, or questions about third-party products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send specific submissions (such as contest entries) or unsolicited creative ideas, suggestions, or other materials (collectively, "comments"), you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use any comments you submit, without restriction and without obligation to maintain confidentiality, compensate, or respond to your comments.
In our sole discretion, we may monitor, edit, or remove content we determine to be unlawful, offensive, or objectionable.
You agree that your comments will not violate any third-party rights, including copyright, trademark, or privacy rights, and will not contain illegal, harmful, or offensive material or malware.
Beessential Shipping Policy
Address:
23400 Aurora Rd, UNIT 1, Bedford Hts, OH 44146, United States
Phone: 440-786-7650
Email: info@beessential.com
Shipping Information
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Free Shipping: Minimum purchase requirements for free shipping are listed on our website, typically in the top bar.
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Order Processing & Shipping:
We process orders Monday through Friday from our fulfillment center. Most orders are shipped within one business day, though some may take up to two business days. Delivery typically occurs within 3 to 10 business days after your order ships. Please allow one business day for processing.
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International Orders:
Depending on customs processing time, international orders may take 2 to 3 weeks to arrive. Not all sites allow international orders, so please check before ordering.
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Shipping Fees:
Shipping costs vary depending on the site and are calculated during checkout.
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Shipping Address:
Unless otherwise indicated, we can ship only to one address per order. To ship to multiple addresses, please place separate orders. Though some restrictions may apply, most products can be shipped to P.O. Boxes or Military APO/FPO addresses. Please ensure your address is correct; we cannot redirect shipments once they are in transit. If your order is returned due to an incorrect or invalid address, we will refund the order minus any shipping charges.
International Customers
- International orders are shipped via BEST WAY.
- For orders exceeding $300, additional shipping fees may apply, and we can contact you for more details.
- Please remember that import tariffs and customs charges imposed by the destination country are the recipient's responsibility and must be paid upon delivery. Free shipping offers and coupons are not valid for international orders.
Order Confirmation & Tracking
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Order Confirmation: You will receive an email confirming your order once it has been received.
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Tracking: All packages are assigned a tracking number, and a tracking email will be sent once the package has shipped.
For any shipping-related questions, please get in touch with us at:
Email: info@beessential.com
Phone: 440-786-7650
Consumer Care Hours: Monday–Friday, 10:00 AM - 4:00 PM EST
Hotline: 833-427-7233